Free Shipping on Orders +$75
Cart 0

FAQ

Are you an Authorized Dealer?  

Yes!  BuyBabyBuggies.com only carries brands that we are 100% authorized dealers for. This means you get the FULL Warranty.  

What are your hours of operation?

If you have any questions or if you would like to contact us, you can email us and we will email you back within 24 hours. Or you can give us a call during normal business hours.

Does BuyBabybuggies.com Charge Sales Tax?

We are a licensed business in the state of Indiana. We are required to charge sales tax based on your zip code on any products shipped within the state. We don't charge state sales tax on orders shipped outside of Indiana.

Which payment methods do you accept?

We accept most credit/debit cards and Paypal as well.

Will I get charged at the time I placed the order or when the item ships?

Our system can only capture the payment within 7 days since placing the order, so you will be charged within 7 days, including backordered items.

Can you ship to an APO Address?

At this time, we are unable to ship to APO addresses.  We apologize for the inconvenience.  

 Can you ship to a P.O. Box? 

At this time, we are unable to ship to P.O. Boxes.

How do I check the status of my order?

As soon as your order ships we will email you shipping confirmation.  In this email you will receive a tracking number to track the shipping status of your item.

I just ordered an item on backorder. When will I receive it?

We will notify you the ETA of the item and let you know once the item is back in stock. We will then email you the shipping confirmation once it ships. Please note that ETA are estimates only, and are not guaranteed.

I want to order a product and send it as a gift. How do I send it to the recipient as a gift? 

When you get to the shopping cart page, just click "Add a note to your order" where you can add special instructions and that's it!  We take care of the rest.

Do you offer discounts?

Yes! We have promotions throughout the year so if you want to receive a discount and promotion codes, sign up for our newsletter! Promo codes are only valid on new orders, and not valid to existing or previous orders. We offer price match guarantee too, so you can trust that that you will get the best price from our site! If you have any questions regarding a coupon code, please don't hesitate to give us a call.

Do you price match?

Yes! We will price match any competitor's and assist you with anything else you need in your transaction!

Warranty Questions?

Since we are an authorized dealer for all products we carry, you will receive full warranties for everything you buy. Please check the manufacturers website for their specific warranty terms.

Defective Products Questions?

All items are under the manufacturer's warranty. If an item arrives or becomes damaged within the warranty timeframe you will need to contact the manufacturer directly to resolve. We are not authorized to repair or take back defective products.